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Showing Tag: " builders" (Show all posts)

Subcontracting Is The Way To Go

Posted by Darlene Freeman on Thursday, November 16, 2017,

There are many advantages to subcontracting, including cost reduction, maintaining quality assurance, and preventing problems. Using a subcontractor allows your full time staff to concentrate on the core business which is cost and time effective. There are no worries regarding layoffs either because, once the job is completed so are the subcontractors.

Another very important aspect of subcontracting is preventing reputational damage. Word of mouth plays a very large role in what people hear, a...


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We Are Listening

Posted by Darlene Freeman on Friday, July 28, 2017,


Its' Friday, the last day of most people's work week. The day that many of us look back and reflect on how our work week went. There is always room for improvement.  We need to be open to constructive criticism, opinions and praise because that is how our business grows. We are constantly learning, discovering new things and ideas, and most importantly, being the kind of company that our clients feel comfortable with and who they can rely on. We are getting educated with each comment and feed...
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IT'S A NEW DAY FOR CUSTOMER CARE

Posted by Darlene Freeman on Tuesday, July 4, 2017,

It's a new day for Customer Care. People are busy, people want things done yesterday, people want answers not excuses, and on top of it all, people want to be treated with respect no matter how cantankerous they may be. 

Customer Care is a skill. You may like working with people, you may love getting the job done, and you may love the interaction. But, can you deal positively with the negative backlash from an angry, unruly customer? Someone who blames you for everything that has gone wrong, i...


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Your Builder, Your Friend

Posted by Darlene Freeman on Friday, October 14, 2011,

When you purchase a house or condo from a builder, not only is your new home being built, but a relationship is being built between you and your builder. It's like with any friend that you have, if they are good friends you will do anything for them. 

Well it is really the same concept with your builder.  If you are easy to get along with, cooperative, respectful, your builder will want to keep you as happy as they can.  However; if you are belligerent, rude, uncooperative your builder will o...


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